Built

Brigham Young University Physical Facilities Upholsterer

Built digital work order, patterning, document viewing, photo upload, and asset management systems as a Brigham Young University physical facilities upholsterer to move maintenance from reactive requests toward proactive asset tracking.

Brigham Young University Physical Facilities Upholsterer logo

Built

Upholstery Specialist II / 2024 to present

What Gordon did

Mapped the real upholstery and facilities workflow before choosing the software shape.

Built the mobile friendly work order, document, photo, and asset management experience and connected it to secured storage.

Implemented viewers and field interactions for the file types staff already used rather than forcing a new document process.

What was hard

The product had to work in field conditions and preserve the department's existing service standards.

Operational records and institutional documents required secure access boundaries and careful storage decisions.

The system had to make physical work easier without turning the portfolio into a disclosure of internal data.

Proof at a glance

In use

Implemented system

The asset management workflow was implemented inside the department and remains in use.

5+

Workflow surfaces

Work orders, assets, documents, photos, and live file viewing were joined in one field oriented experience.

  • Delivered an asset management system that was implemented and remains in use.
  • Created a path from reactive maintenance requests toward proactive asset management across furniture, fabric, equipment, documents, and photo records.
  • Improved repeatability, reduced manual error, and preserved operational context in live maintenance workflows.
  • Turned hands on facilities work into practical software that fit how the department already operated in the field.

Project record reviewed . Where no public source is listed, the page identifies first person or internal evidence explicitly instead of implying independent verification.